kaspersky failing

so the settings are set to manual scans and yet, Kaspersky Pure 3.0 automatically started all three scans (Full, Critical, and Vulnerability) and a download of updates simultaneously which is preventing the cpu from taking on any other tasks and slowing Kaspersky itself to a crawl... i do not appreciate a software that takes over my computer for hours (estimated time 3+ hours and that has not changed for an hour) especially when the software itself is not following it's own controls... so turning off automatic scans is not a viable solution...

i checked the website and there is no record of the support request i sent in... there's no email response from Kaspersky... So I sent another request and this time am recording the request number: 314695632. It instantly appeared on the list of "my requests" so apparently yesterday's did not go through. Perhaps because the computer had to be shut down due to the Pure 3.0 locking it up... hopefully they come back with a solution quickly...

good morning :}