hours trying to get brighthouse to fix their service buy once again, brighthouse fails miserably (see the Monday and Tuesday updates)... the more i learn about the company, the more pathetic they get... untrained service techs sent out to plug in wires and pretend they know more than the customers, but they don't... online and on phone service reps who cannot resolve issues even when they understand the issues... and rudeness at the end when they cannot fix what they are asked to fix... they all need to wear t-shirts
I WORK FOR BRIGHTHOUSE
I WILL WASTE AS MUCH TIME AS YOU LET ME
BEFORE ADMITTING I CANNOT ANSWER YOUR QUESTION
OR FIX WHAT IS WRONG WITH YOUR INTERNET OR CABLE.
IS THERE ANYTHING ELSE I CAN HELP YOU WITH TODAY?
meanwhile, i napped during the afternoon for a few hours and it rained all day and evening... jackson said happiness was sick this morning and has worms again so i insisted she make an appointment with the vet and i will pay the few hundred it takes to get him checked out and as healthy as possible, dangit... she said she spoke to sanford a few times today (huh?... she just woke let go or see the signs) and i just nodded since she does not want to hear my perspective and disagrees... frustrating, but she's self-destructive that was, martyr to the end... i'll do my best to pick up the pieces and help her stay safe and heal as much as possible, more when she lets me...
so grump grump grump, and my knee really hurts... i wrapped it and walked minimally today and though i am going out more tomorrow, i will walk carefully and hopefully it will be ready for wednesday softball... it's not swollen, so it could be worse... possible aging, alas, a strained ligament, most likely the medial collateral ligament (MCL) or irritation to the medial (inside) meniscus, though it could be an age related inflammation like bursitis... ligament strain sound most likely, and rest is the answer... or at least running the bases carefully (shhhh, i'll be careful)...
so what else is new? :}
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