utilities suck

at least today, brighthouse sucks... three hours to change my address with this company... almost an hour at first and then disconnected after the csr disconnected my service and promised me fifty dollars in credit for my patience... i call back and after an hour waiting on hold for a response, i go online and click "chat" and ten minutes later a csr is chatting with me, the call still on hold (i finally hung up after 100 minutes, that's 100 daytime minutes plus the 60 in the first call plus other calls during the week that were similarly not answered)... at least the chat csr got the transfer done, but he saw nothing on my account about the promised csr, so i filed a complaint of lying to a customer and ridiculous wait times, which will probably get a checkle out of whomever reads it...

i changed my electric company address and other utility addresses online while on hold with bright house... then insurance info was another half hour (at least) on the phone... so i get home early to pack and move and spend hours on the phone instead of packing and moving and la la la... moving to a new place to save almost $300 a month rent sounded good, but so far there's no washer dryer, so that's an extra $30-40 a month and the electric bill there averages an extra $30 a month (probably due to older less energy efficient appliances and insulation) and the car insurance is an extra $10 bucks a month, so the savings drops to about $200 a month... i wonder how many other hidden increases in the monthly bills will turn up as we mosey along down the road...

sometimes i miss the days of living in a cave eating nuts and berries...

are we having fun yet? :)