Friday, July 5, 2013

brighthouse issues, again

ever since i was upgraded to the 30mb turbo and new router, i experience intermittent internet more often that i did with the old router... especially when i am uploading blog entries to blogger... and i wondered if it was blogger because new non-specific error messages started popping up on blogger, but i am now wondering it is is yet another brighthouse equipment or service issue because it is also effecting email and streaming video... what makes that more certain is the connection itself intermittently loses internet and goes local and a minute or so later it finds the internet again...

the last time i got new equipment from brighthouse, i had to have service people out here to change equipment three or four times before they got it right... and ultimately they had to boost their signal so it would not be as intermittent as it was, so my guess is they don't give good equipment or signal unless a customer complains enough... at least that's been my experience with brighthouse... i guess that's what brighthouse calls being a friend...

right...

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